Butuan Doctors Hospital Issue, What's your stand?

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Yesterday, I learned from a college close friend that they just found out her daughter, their bunso has a congenital heart disease. It's a condition where oxygen can't circulate properly because her heart can't anymore pump oxygen if she exerts a lot of effort like when playing, running and whatsoever activity which needs energy. I can't help but cry, it was only a few months ago that we had met and enjoyed a meal at one of the fast food restaurants here in Cebu. We don't always see each other because of work and she has two children so she is busy with taking care of them. Her first born is already going to school so she has to also send him to school.

Then it was a coincidence that when I was navigating on facebook, I found a story about what Butuan Doctors Hospital had done which contributed to their daughter's unfortunate death.

Here's the story:

Dear Friends and Relatives,

She is Yanna (Jannary Chan), my 10 year old daughter who passed away last July 16, 2014 at around 3:00am due to congestive heart failure..

At 6months old, she was already diagnosed of having congenital heart disease. Early this year, she was as well diagnosed of diabetes with kidney problem.

July 13, 2014 she was confined at San Francisco Doctors Hospital (Agusan del Sur) where she was properly monitored and cared.
July 15, 2014 we needed to transfer her to Butuan Doctors Hospital (Butuan City) due to her emergency situation and critical condition.. believing for a better medical treatment as they have more complete medical equipment.

We travelled more than an hour with an ambulance assisted by 2 nurses from San Francisco Doctors Hospital with complete medical certificate and referral. We arrived at Butuan Doctors Hospital around 8pm... rushing to admission desk.. running for my daughter's life... only to be rejected simply because my available cash on hand was only around 8,000- 10,000 and they demanded for 30,000.00 deposit on that very hour!

Nakiusap po kami ng husto na tanggapin ang bata kasi sobrang emergency po at hindi na banking hours to transfer cash kasi gabi na. "Ilang oras na lang naman at umaga na miss, at mabubuo na namin ang kulang." Ang sinabi ko po.

"Malayo sa 30,000 yang hawak mong cash! Wala ditong charity, private hospital kami. Ano ba trabaho mo? Saan ba mangagaling ang pambayad nyo dito?!" Dagdag niyang sinabi.

"May pambayad kami kaya lang gabi ngayon Miss, hindi kami makapag transact ng money transfer, at saka naka intubate na yung anak ko, kailangan niya sa ICU, kanina pa siya nasa ambulance lang, hindi naman pwedeng nasa daan lang kami magdamag, ang layo pa ng ibinyahe namin, emergency lang talaga." Ang sagot ko po..

"Hindi yan emergency! Ang emergency yung mga nasagasaan sa daan etc... Eh kayo galing na kayo sa isang Hospital dapat bago kayo bumiyahe itinawag nyo muna sa amin yan! Alam nyong me cash deposit bago tanggapin ang pasyente nyo! At saka sa ICU kayo, dapat 30,000.00 talaga ang deposit, yan ang policy namin! At every 3 days hihingan namin kayo ng 30,000.00 kasi 10,000 per day ang ICU hindi pa kasama mga gamot! Dapat tumawag muna kayo bago nyo sinugod yan dito para alm nyo babayaran nyo!" Sagot ng babae..

"Eh miss itinawag na yan ng Doctor ng pinanggalingan namin sa doctor nyo dito na mag aatend sa anak ko"

"dapat dito sa admission yan tinatawag para ma advise kayo sa deposit!"

Napilitan po kaming bumalik ng byahe. Habang pabalik, nag co-coordinate po kami ng mga attending physicians ng San Francisco Doctors, at wala kaming choice kundi i-byahe ng mas malayo papuntang Davao Hospital. Lalong tumatagal, lalo na pong delikado sa anak ko. At bago pa man po kami nakarating sa Davao nag arrest na po ang anak ko.. Wala na pong buhay ng makarating kami sa isang Hospital sa Davao..

I can't describe and express how we felt at that time... It was really so painful... and still is... Sobrang sakit po mawalan ng isang miyembro ng pamilya lalo't higit kung anak nyo ang mawawala sa paraan at pangyayaring ganito...

I need to ask favour from my friends/relatives and to my PUP broadcast communications batch mates to please help me do something in any media-way about this "cruel hospital" that had caused us so much pain and sorrow..
I can not bring any more my daughter's life back.. but at least I can do something to what had happened to her...to just even lessen the pain that we are going through...

And to all friends/relatives who care, I will appreciate if you could simply share this post. It will be a lot of help.

These are the details of the Hospital:
Butuan Doctors Hospital
Butuan City
Tel num 085 3427000 loc 122 (admin department)
Owners of the Hospital: Dr. Claudio Estacio and Therese Estacio

Maraming maraming salamat po..

What's your side of the given story?

I don't know how hospitals work and what are their standard operations in attending to patients but we are talking about a critical life here and I strongly believe the girl has the right for medication at that time.

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