12 Times to Say "I'm Sorry"

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When you...

*Are Wrong*
*Are Rude*
*Are Defensive*
*Are Impatient*
*Are Negative*
*Are Hurtful*
*Are Insensitive*
*Are Forgetful*
*Are Confused or Confusing*
*Have Neglected,Ignored or Overlooked something important to the one you love*
*Have damaged or misused something that is not yours*
*Have not said "I'm Sorry" as sincerely and quickly as the situation needed*

:)



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