Computerisation in banks is desirable because it will lead to reduction in
delays with regard to clearance of cheques, drafts etc., resulting in
better customer service.
Introduction of computers in banks will also improve the work attitude
on the part of the bank employees. Apathy towards customers'
problems will have no excuse, which will ultimately boost investment by
the general public as well as the business and industrial class, as they
would like to transact each and every business through banks.
Computers will hasten the process of building a modern, self-reliant and
industrialised India as the volume of operations, due to its vast area
and tremendous natural and human resources, is fast growing
beyond mere human control. Banks have a crucial role to play in the
development of the economy and only computers can keep pace
with such heavy demands of the future.
Introduction of computers will open new avenues of bank employment,
in the field of data processing, systems analysis, programming
etc. A boost to the computer industry will automatically bring about
radical growth in the semiconductor and allied industries which will have
its effect not only in banking but also in defence, space, atomic energy
etc.