Artificial Intelligence Is Transforming The Travel Industry

 

Screenshot of my latest C-blog, powered by Querlo.com About How Artificial Intelligence Is Transforming The Travel Industry, prepared by Zille for bitLanders

 

Video credits via YouTube

 

Where are we up to this summer? Are we going out of town or will we be celebrating the season somewhere far from home? We'll you be on a road trip or will you want to travel via aircraft?

 An intelligent virtual assistant (IVA) or intelligent personal assistant (IPA) is a software agent that can perform tasks or services for an individual based on commands or questions. Sometimes the term "chatbot" is used to refer to virtual assistants generally or specifically accessed by online chat. In some cases, online chat programs are exclusively for entertainment purposes. Some virtual assistants are able to interpret human speech and respond via synthesized voices. Users can ask their assistants questions, control home automation devices and media playback via voice, and manage other basic tasks such as email, to-do lists, and calendars with verbal commands

Source:Wikipedia

Surely you would want to go somewhere to relax, unwind and shake all those tensions away after a long and tiring week. We all deserved a break. However, do you have any idea of how Artificial Intelligence is transforming the travel industry today?

 

How machine learning and artificial intelligence is transforming the travel industry to keep everything at hand and easy - Image credit via Dogtown Media

 

 Instant messaging (IM) technology is a type of online chat that offers real-time text transmission over the Internet. A LAN messenger operates in a similar way over a local area network. Short messages are typically transmitted between two parties, when each user chooses to complete a thought and select "send". Some IM applications can use push technology to provide real-time text, which transmits messages character by character, as they are composed. More advanced instant messaging can add file transfer, clickable hyperlinks, Voice over IP, or video chat.

Source; Wikipedia - How Travel industry is using IM for personal assitance for travelers of what they need

There are a lot of changes and technology is the culprit to everything. Artificial Intelligence to be precise. But how and what can technology do for you?

 

Travel Industry is using Artificial Intelligence To make the most of services for their consumers - Image credit via Travelshift

 

The Concept Of Artificial Intelligence In Modern Day Travel Industry

If you will try to define what is Artificial Intelligence, to simplify what it means of this topic for my next AI-themed c-blog, it is merely about computers and machine learning working in the background to do the task that was originally done my most human.

 

Instant messaging is a set of communication technologies used for text-based communication between two or more participants over the Internet or other types of networks. IM–chat happens in real-time. Of importance is that online chat and instant messaging differ from other technologies such as email due to the perceived quasi-synchrony of the communications by the users. Some systems permit messages to be sent to users not then 'logged on' (offline messages), thus removing some differences between IM and email (often done by sending the message to the associated email account).

Source: Wikipedia For Instant Messaging

 

If we will try to look back, processors have been in our history in the long run. However, just recently, it is when technology boosts its capabilities and capacities to perform the way that they were designed with the right system using Artificial Intelligence and simplify the most task in just a matter of seconds.

 

Artificial Intelligence Is taking over the world of the travel industry with application connected to the Internet of Things - Image credit via House of Bots

 

With Artificial Intelligence transforming the travel industry is another breakthrough. Together with social media, business, finances, and even the health sector. All of these said industries rely on the massive capabilities of AI to collect and understand data like how the human brain works. The twist is, it works faster than human. With modern-day technology and smart system through machine learning and algorithm.

 

IM allows effective and efficient communication, allowing immediate receipt of acknowledgment or reply. However IM is basically not necessarily supported by transaction control. In many cases, instant messaging includes added features which can make it even more popular. For example, users may see each other via webcams, or talk directly for free over the Internet using a microphone and headphones or loudspeakers. Many applications allow file transfers, although they are usually limited in the permissible file-size.

Source: Wikipedia

 

The travel industry is using automation for faster customer service for their consumers - Image credit via gravityflow,io

 

Today, AI can perform tasks that there is little to no human intervention. Thanks to machine learning that interpret collected data and function automatically and intelligently. Thanks to the advanced technology in every device, machine and the operation itself.

 

Simplifies Travel Experience With Artificial Intelligence

 

How does artificial intelligence is transforming the travel industry today? It can be as simple as the downloadable applications from different travel websites to start with. All you need is to connect your smartphone to the Internet of Things [Iot] and it will redirect you to what you need. With full AI assistance. Cool right? Techy cool!

Reshaping the face of the travel industry with the help of Artificial Intelligence and massive data collection - image credit via Money Inc

 

 

It is usually possible to save a text conversation for later reference. Instant messages are often logged in a local message history, making it similar to the persistent nature of emails.

Source: Wikipedia

 

Let's keep it this way, for example, you wanted to travel next summer. I have been reading a lot of blogs and helpful articles for this plan. With this, Artificial Intelligence will start working on the background from the simple web search that you did.

 

AI through machine learning, smart algorithms, and massive data collection will work instantly to feed you with all the helpful recommendations, related posts, and even ideas, places, items, aircraft to check, travel website itinerary...etc. All the things you need to travel with ease.

Advance customer service made possible with Artificial Intelligence-powered applications and chatbots to assist travelers - Image credit via analyticsinsight.net 

 

Do you have a place to stay? If your answer is yes. AI does not stop there, how about places to go to? Any means of transportation. money changer, currency, best tourist spots, and even the weather can be predicted! All from your simple web search. The simple keyword that you enter there already worked and scanned tons and millions of ideas and data just for you.

 

Artificial intelligence is implemented in automated online assistants that can be seen as avatars on web pages. It can avail for enterprises to reduce their operation and training cost. A major underlying technology to such systems is natural language processing. Pypestream uses automated customer service for its mobile application designed to streamline communication with customers.

Source: Wikipedia

 

Now, whe we talked about AI and how it cam simplify everything from the above information is also about knowing the know-how of everything. Even the simple things.. AI will help and assist you with the best travel applications for choosing the best hotel recommendations, restaurants, establishments, destinations, money currency and even translate foreign words jut for your convenience. 

 

There are a lot of things that Ai can do to simply and make your next #travelgoals a successful one. You will still up to date with your social media applications to 'update' your status of what you are doing. Thanks to your smartphone, the source of everything!

 

Chatbots and Instant Messaging apps that act as a personal assistant for your travel experience - Image credit via ttgasia.com

The best part is, you can keep your finances even in the palm of your hand with online mobile banking services. Even if you run out of cash will not be a problem as long as you are connected to the Internet of Things [IoT]. 

 

Major companies are investing in AI to handle difficult customer in the future. Google's most recent development analyzes language and converts speech into text. The platform can identify angry customers through their language and respond appropriately

Source: Wikipedia

 

Before, traveling is quite a hassle especially if you are not aware of the weather in your destination. Now, you can check real-time live weather update as a great benefit for you to prepare what you need to bring. 

 

These amazing things are just some of the simple ways Artificial Intelligence is transforming the travel industry to give the best experience to its tourists. That also has a great benefits for the business as it makes it easier for them to offer services to a potential consumer. 

 

Personal assistant chatbots to answer all your queries - Image credit via gananci.com

Personalize Human Touch Customer Service For Travel Experience

Now we don't want to be just talking with the machines right? Maybe it creeps you out, so AI and machine learning develop another feature to simplify and give a human and personal touch.

Beyond chatbots, Conversational AI refers to the use of messaging apps, speech-based assistants and chatbots to automate communication and create personalized customer experiences at scale

Source: Wikipedia

 

You have inquired on a certain travel website for your plans and you are talking to them --talking means chatting with their customer representative-- eg chatbots! The intelligent way of how computers, Artificial Intelligence, machine learning, a smart system of algorithms and data collection can best summarize with chatbot features to assist you.

 A chatbot is a piece of software that conducts a conversation via auditory or textual methods. Such programs are often designed to convincingly simulate how a human would behave as a conversational partner, although as of 2019, they are far short of being able to pass the Turing test. Chatbots are typically used in dialog systems for various practical purposes including customer service or information acquisition. Some chatbots use sophisticated natural language processing systems, but many simpler ones scan for keywords within the input, then pull a reply with the most matching keywords, or the most similar wording pattern, from a database

Source: Wikipedia

The chatbot and the AI behind it can understand the natural language from a different study and keyword programs of algorithms to give the answers that you need. You will not even be aware that chatbots are behind those successful inquiries and bookings, right? That is how technology has advanced in the best way possible for both consumers and business owners. 

 

To get the most of everything with the AI and travel industry, you do not need to wait for a longer period of time to get the response that you need as chatbots are a program to assist and collect large data from end-user. it will even tailor-fit recommendations for you. This can all be done without human intervention and staff availability. 

 

Want to learn more about how Artificial Intelligence Is Transforming The Travel Industry in the best way possible for you? Interact with me on my latest Querlo chat and be amazed about the simply things with great impact Ai is doing in the background. 

 Querlo chat for my latest c-blog, prepared by Zille for bitLanders Click here for fullscreen

 

 

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On a final thought, 

I have been assisted by most chatbots and pretty sure they are doing a great thing there. I can say it saves both time and money not just for consumers but for business owners as well. You can get answers to most of your queries and even get it faster than the human assistance at times. 

The weather forecast is already a great help for people who travel every time. This gives them the best ideas of what to do and what to bring on a certain time for that certain place. Surely there are a lot of benefits that you can get with artificial intelligence and how they transform the travel industry for a better experience.

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